The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Utakhas Resources Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 14 days after the confirmation.
Please return your purchase to the following address:
UTAKHAS RESOURCES SDN. BHD. (875107-A)
NO.10, LOT 3107, HAKKA AVENUE ESTATE, 5 ½ MILE,
JALAN PENRISSEN, 93250 KUCHING, SARAWAK.
Please contact us at enquiry@utakhas.com or 017 2221888 if you have any questions or doubts.
Return & Refund Policy